Complimentary Professional Cleaning Services
We are happy to assist you in keeping your jewellery at its best condition. Do drop by our stores so we can inspect your items and offer professional cleaning at no charge.
We provide engraving services should you wish to personalise your jewellery. Kindly enquire in-store for more information.
We are able to resize your jewellery should it not fit you comfortably. Kindly enquire in-store for more information.
In the event that your jewellery gets damaged, we do provide repair services. Kindly visit our store with your item so we may assist you.
To enhance the lustre and shine of jewellery, we provide in-depth cleaning and polishing to help remove fine scratches. Kindly enquire in-store for more information.
Return & Exchange
Please check your items thoroughly before making payment. All returns and exchanges are strictly on a case-by-case basis.
Jewellery Care: Wearing Jewellery
Jewellery is worn by millions of people every day, but few recognise how they can preserve their treasures by using some simple advanced planning and thought. Here are some basic guidelines to consider when wearing jewellery:
Remove Jewellery During Tasks
When performing manual tasks, remove your jewellery to prevent physical damage or exposure to chemicals or cleaning fluids. Some tasks that should be avoided when wearing jewellery include kitchen work, gardening, cleaning the house and other common tasks.
Avoid Contact with Chemical Agents
Cosmetics, hairspray, perfumes and lotion can contain chemicals that can often damage jewellery. Putting jewellery on after applying these materials will limit exposure to jewellery and any potential damage. Chemical agents also includes hair perming and colouring agents, hair spray, bleach, detergent, shampoo and other cleaning agents. Avoid contact of all jewellery with chemical agents to prevent damage.
Don’t Wear Jewellery in Swimming Pools and Spas
Chlorinated water can react with the metals found in jewellery causing colour changes and even structural damage. As a result, it is a good idea to remove jewellery before entering the pool or spa.
Sports and Jewellery Don’t Mix
Hard blows during sports can damage jewellery. All jewellery should be removed before play begins to avoid accidental damage. Delicate omega and snake chains should not be worn while sleeping.
Jewellery Care: Cleaning Jewellery
For those that wear jewellery regularly, keeping their jewellery clean and looking good requires regular effort. Here are some general guidelines that may help:
Remove Your Jewellery Before Bath
Remove all jewellery before taking a shower or cleaning. Soap can cause a film to form, making the jewellery appear dull and dingy. By preventing the formation of this film, you immediately reduce the occasions of servicing.
Use Jewellery Polishing Cloths for Best Results
Polish silver or gold with a jewellery polishing cloth for best results. Use of tissue or paper towels can cause scratches because of fibers in these products.
Use Warm Water to Clean Jewellery
Using warm water is the best bet when cleaning your own jewellery. Cold water can cause reaction with the cleaning fluids, resulting in discolouration. Sterling Silver is especially susceptible to this problem. Should this occur, this problem can be remedied by buffing and the application of a tarnish remover.
Avoid Cleaning Damaged Jewellery
Never clean any jewellery that is damaged, cracked or broken, since the additional handling is likely to worsen the problem. If you find that a piece of jewellery is damaged, it should be set aside for repair as soon as possible. When having your jewellery professionally cleaned, it is a good idea to have each item checked and inspected for any possible problems. Addressing signs of damage, or loose gemstones will prevent any further damage or loss, and keep all your pieces in excellent shape for years.
Jewellery Care: Storing Jewellery
Anyone that has a collection of jewellery can appreciate how difficult it can often be to keep it organised. To improve the enjoyment of your jewellery, we have assembled these suggestions that should keep your jewellery neat and orderly:
Keep Your Jewellery Secure
Store your jewellery in a container and prevent pieces from moving around. While fabric-lined jewellery boxes are ideal, this can be as simple as using a shoebox and pieces of fabric.
Prevent Your Jewellery from Tarnishing
Sometimes, jewellery tarnishes when it is not worn, especially silver and gold. To maintain the lustre of your jewellery, place silver anti-tarnish strips in your storage container to help absorb the oxidants that discolour and tarnish jewellery.
When Travelling with Jewellery, Use a Case
Travelling can be tough on jewellery, so it is wise to use a travel case to protect your favourite pieces. Traditionally made of fabric or leather, a jewellery travel case can carry jewellery of all types and easily rolls up to a size that is easily stored in most suitcases or makeup cases. A case like this will be a good investment to protect your jewellery on the road.