Exchanges & Refunds for International Orders
Thank you for shopping with SK Jewellery.
No Returns or Exchanges
Please note that we do not offer returns or exchanges for international orders, including those shipped to the United States or Australia.
As we are based in Singapore, all exchanges must be made in person at our retail stores in Singapore, and we are currently unable to accommodate overseas exchange logistics.
In Case of Issues
If your item arrives defective or does not match your order, we’re here to help.
Please email us at [email protected] within 7 days of receiving your parcel with the following details:
- Order ID
- Date of Order
- Description of the issue
- Clear photos of the item(s) received
We will assess your request and do our best to assist you accordingly.