Went into the store with only intentions of browsing for my wedding gold. Candy was attentive and quick to came over to serve me. She was very patient and professional despite our indecisiveness. She got to know our preferences first before suggesting items to us. She made our difficult process of choosing a pleasant and wonderful one. 5 stars to her service! Will definitely come back to buy from her in future and recommend friends 👍👍
Aylwin Yee served us and it was excellent. He showed us the star carat diamond range (lab grown diamonds) and shared about them so well that I changed my mind about lab grown diamonds. Aylwin helped me to see that these are more value for money than mined diamonds. He also helped me to explore my preferred style of ring and gave constructive suggestions on how I can maximise the value of what I am paying for. Highly recommend!
Was served by Favian to choose our engagement ring as well as wedding rings. Having shopped around a lot, my fiance and I were quite overwhelmed and rather weary already. However, Favian was very patient and professional showing us different rings to find the one most suitable for us. He was also very friendly and had great customer service! We decided to get our rings from him as he was not pushy like some other jewellery sales personnel, and genuinely wanted the best for us. Would definitely go back to him for other jewellery in future. Thank you, Favian, for the exceptional service!
Louis Phua is an excellent customer service provider. He is very knowledgeable in his field with his many years of service. His desposition is always such a delight. He never fails to answer all of my questions and is always ready and very patient to go the extra mile in his services. He is also very honest and gives advice if you have any questions. I love the Star Carat Diamond range that he recommended and fell in love with it. Thank you Louis so much for your time and patience!
I was served by a very good staff, Esther Lau. She is very enthusiastic and makes me feel at home. Good product knowledge, great service. I bought the Star Carat diamond necklace. Good clarity and nice cut and sparkle. Excellent experience in sk jewellery
Ismail Nazri Kamdani
Louis was very friendly. He recognised the engagement ring we bought 12 years ago and helped to clean our rings. We settled on the new purchase within minutes. He wasn’t pushy but very assuring. We actually just wanted to window shop because our anniversary isn’t until next month, but his assistance made us convinced to purchase on the spot. Thank you!
Sales person, Christina was able to anticipate what my fiance & I were looking for. Christina was patient and attentive to our needs, and explained the pros and cons of different rings, while we tried them on. Christina provided insights from her experience which helped us select our dream wedding rings. We are extremely satisfied with our order, and will collect the rings in Nov 2020 :)
Aihua's service is very professional and the service attitude is very good. I visited many places and finally bought the ideal gift from her. I will go again in the future and will also bring friends because of Aihua's professional and friendly service attitude.
Bought our wedding band at hougang outlet and Johnny protrayed professionalism and patience in recommending us to get the wedding band that we both love. He also provide extra mile services and explain to us on the ongoing promotion for Si-Dian-Jin. Very patience and sincere guy. Will definitely recommend him! 👍
Iris is a very knowledgeable and attentive lady. Love her professionalism and friendliness, no hard selling and it was an enjoyable transaction
We were served by Amber and had a pleasant experience! Managed to select the wedding bands of our liking. Amber was patient and friendly, she recommended us various design and let us try till we find the rings we like. They also offered us additional service, helping us polish the engagement ring etc.
Served by Jayden and thank you for the great recommendation for a momento present for my son 21st birthday. Getting a gold charm is a great gift for a young gentleman. Awesome service